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firewall wont engage

MVT (v.

MS 7 Home Premium Edition (Build 7601)

Services Pack 1.0

Intel 64 Family 6 Model 58

Virus Scan V20.5.177

Running McAfee Total Protection V 16.0.5

Last updated 11/20/17 with a Clean Install by McAfee VIA a McAfee Tech who remoted into my PC and completely reinstalled my McAfee because the Security Scan would not stay "On".

I'm not turning this stuff off

I pay an enormous amount to have a product that keeps crashing and doesn't work every other week!!!!

Ran MVT (v. today and it came up with the following errors which it could not "fix".

Cannot "Turn On" firewall - none of the buttons will work and cannot get rid of the error message

Only update to my PC since 11/20 was by Adobe

Top Issues 1 Top Issue(s)
Top Issue: Mcmpfsvc not running
Fix Verification
Status: Fail

Top Issues 1 Top Issue(s)

Top Issue: Homenetsvc not running
Fix Verification

Status: Fail

Process 1 process(s) incorrect
Expected process not running
Expected : running
Existing : not running
C:\Program Files\McAfee\MfeAV\MFEAVSvc.exe
Expected process running
C:\Program Files\Common Files\mcafee\systemcore\mfemms.exe
Expected process running


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