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ajbvicau
Level 7
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Message 1 of 4

We stopped something dangerous popping up every time MS Outlook starts

For the past three days I have been getting a McAfee message pop advising WE STOPPED SOMETHING DANGEROUS, this happens every time I start MS Outlook.

To the best of my knowledge there have been no changes or updates to Outlook or McAfee in that time - none that I've initiated anyway.

Is there a reason this has started to happen?

thanks Tony

3 Replies
GaneshR
Moderator
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Re: We stopped something dangerous popping up every time MS Outlook starts

Hi @ajbvicau 

Sorry for the inconvenience caused. Please go through this Article and update us.

Regards

Ganesh Raju R

ajbvicau
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Message 3 of 4

Re: We stopped something dangerous popping up every time MS Outlook starts

hi, thanks for the reply, i followed the instructions and it made no difference the pop up continues to come up each time Outlook is started. thanks

 

Re: We stopped something dangerous popping up every time MS Outlook starts

@ajbvicau 

Thanks for the confirmation. We request you to follow the below steps and update us the status.

  • Close all the applications
  • Open McAfee
  • Click Settings (Gear symbol) on the right side of the Menu
  • Check for Tracker remover or cookies and trackers or quick clean
  • Tap Clean

Details about Quick clean settings

You can setup which are all the below items to be cleaned by quick clean.

  • Recycle Bin - Deletes items in your Recycle Bin.
  • Temporary Files - Deletes all files in your temporary directory.
  • Registry - Deletes registry keys no longer associated with a program.
  • Shortcuts - Deletes shortcuts to folders or programs that no longer exist.
  • Windows history - Clears the list of recently accessed files.
  • Lost file fragments - Deletes file fragments no longer associated with a program.
  • ActiveX controls - Deletes downloaded ActiveX installers.
  • Jump lists - Deletes the lists of documents, songs, or websites that you access frequently
  • Flash and Silverlight cookies - Deletes saved Adobe Flash and Microsoft Silverlight cookies.
  • Memory image files - Deletes saved images of running processes and programs.
  • Problem report files - Deletes saved Windows and program error reports.
  • Thumbnail cache - Deletes saved icon thumbnail files.
  • For Mozilla FirefoxInternet Explorer, and Google Chrome:
     
    • Cookie cleaner - Deletes saved cookies.
    • Cache cleaner - Deletes your web browser cache.
    • Browser History cleaner - Clears the list of websites you have recently visited.
       
  • For Microsoft Outlook email:
     
    • Deleted items - Deletes the contents of the Outlook Deleted Items folder.
    • Sent items - Deletes the contents of the Outlook Sent Items folder. 

 

Regards
Siva N

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