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Former Member
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Message 1 of 3

Request refund

 

Hello,

 would like to request a refund. I was charged for autorenewal (18 Feb), but when I log in my online account it says I have no active subscriptions. I believe this is not the first time either.

Also no link that I tried for your support service or chat support works...

2 Replies

Re: Request refund

Hi @Former Member 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.

McAfee Consumer Support

Regards,
Edward Franso

Former Member
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Message 3 of 3

Re: Request refund

Hi @Edward_Franso 

Unfortunately the link you sent me doesn't work (takes me to a blank website).

Is there an alternative link you can offer?

Thanks

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