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YuriChoi
Level 7
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Message 1 of 2

Request refund

Because of auto-renewal, unwanted renewal happened. So I visit the website and I try to refund. But I can't. And I received call number from AI. But I can't call to 1-866-622-3911. And service number is 1-85352571.  I think because here is Korea. So I'm here to ask. I want to refund.

1 Reply
AvinashP
Moderator
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Message 2 of 2

Re: Request refund

Hi @YuriChoi,

We understand your concern, we are truly sorry for the inconvenience caused. However we do not have an option to process refund through forums.
Please get in touch with our Support Team on 807240880 (South Korea), Monday to Friday between 9 a.m. to 6 p.m. or through chat by accessing the below link.
McAfee Chat Support  


Thanks,
Avinash.

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