Same issue like a lot of people. Got a notification about renewal and though I believe I did turn it off, I was charged. There is no e-mail or chat for my country through which I could request refund, only an US number. I tried to contact through FB messanger but nobody replied, only automatic notification comes back. You offer an option to request refund but in reality you do not enable people to do so. What a bad service and experience.
Hello @DavidSlechta ,
We are extremely sorry for the inconvenience caused, in order to have this sorted i have sent you a private message kindly check and respond so that we can have this sorted.
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