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important2022
Contributor
Message 1 of 6

Refund

I’ve been trying to contact Mcafee but conveniently no one answers for ages.

I would like to cancel my subscription and get a refund and I was charged €109.95 for a renewal that I did not want.  
I’m hoping for a quick resolution of this problem

5 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 6

Re: Refund

Hi @important2022 

We regret for the inconvenience!

Kindly contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Sudharsanam G

Athulya
Contributor
Message 3 of 6

Re: Refund

Hi @Sudharsanam_G1 ,

Writing with reference to McAfee® LiveSafe™ purchase done on 6/1/2022, attached image for reference.  Unfortunately the auto renewal was on and the purchase got renewed on 7/12/2022 - this was an unexpected renewal and I would like to get the refund for their purchase as I no longer wish to continue using this product. 

Tried contacting all the numbers mentioned in your website but no response. Already send an email to forum administrator. Same response.
 
Please consider this with highest priority and requesting you to initiate the refund at the earliest.
 
 
 

 

important2022
Contributor
Message 4 of 6

Re: Refund

I tried the link it just takes me to back to call customer service. @Sudharsanam_G1 

important2022
Contributor
Message 5 of 6

Re: Refund

Link just takes me back to call customer service which they are is no answer hoe many times i try. I need this issue sorted immediately. 

Sudharsanam_G1
Moderator
Moderator
Message 6 of 6

Re: Refund

Hi @important2022 

We regret for the inconvenience!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Regards,
Sudharsanam G

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