cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Andy12
Level 8
Report Inappropriate Content
Message 1 of 5

Good afternoon,

yesterday you took the amount for automatic renewal from my bank account, even though I turned it off last year and the same thing happened then.

I opened two tickets # 1-80349711 and # 1-80350041 and sent a message to Facebook to which I received no response.

The numbers you are referring to are not available in the country of Croatia, so last year I also tried for days to get numbers for which the operator informed me that they were unavailable.

I ask that this problem be resolved as soon as possible and that the return be made.

Do not refer me to chat customer support or to numbers that I cannot get from my country because I already went through the whole procedure last year and the refund was made without contacting those numbers because they are unavailable from my country.

Best regards

1 Solution

Accepted Solutions
Bharani_BD
Moderator
Moderator
Report Inappropriate Content
Message 2 of 5

Re: Refund

Jump to solution

Hi @Andy12 

Due to the nature of this issue we have sent you a private message. Please reply with the requested information to contact you and assist further.

Thanks & Regards
Bharanidharan S

View solution in original post

4 Replies
Bharani_BD
Moderator
Moderator
Report Inappropriate Content
Message 2 of 5

Re: Refund

Jump to solution

Hi @Andy12 

Due to the nature of this issue we have sent you a private message. Please reply with the requested information to contact you and assist further.

Thanks & Regards
Bharanidharan S

View solution in original post

Andy12
Level 8
Report Inappropriate Content
Message 3 of 5

Re: Refund

Jump to solution

I jave sent you requested data in a e-mail.

I am waiting for your contact.

Andy12
Level 8
Report Inappropriate Content
Message 4 of 5

Re: Refund

Jump to solution

Nobody contact me after I sent you my data  six hours ago and I am still waiting for my request for refund to be procesed.

 

Armin161
Level 7
Report Inappropriate Content
Message 5 of 5

Re: Refund

Jump to solution

Hello

I have tried to request a refund but nothing is working and the number which I have tried to call has been disconnected.

I live in South Africa.

Can somebody please assist me ?

@Bharani_BD 

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community