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Ethan05
Level 7
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Message 1 of 3

Refund request

Today my auto renewal charged me, the charge is still pending and I am trying to get that refunded, I can provide anything needed.

2 Replies
Rajiv_s1
Moderator
Moderator
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Message 2 of 3

Re: Refund request

Hello @Ethan05 

We are extremely sorry for the inconvenience caused, unfortunately we dont have an option to initiate refund through community so we kindly suggest you to contact support by accessing the below link. If in case you have any concerns please feel free to reply back to this post.

Support Link.

Regards,
Rajiv S

Ethan05
Level 7
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Message 3 of 3

Re: Refund request

Am I able to do it online in some sort of live chat? Ive tried calling the number multiple times and I am either on hold for 2+ hours or it drops the call while im waiting.
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