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stefanmartin123
Contributor
Message 1 of 8

Refund request

Hello,

I request a refund. My subscription automatically renewed and deducted from my credit card. I do not want to proceed and I would like to return the amount that was charged.

Thank you

Martin Štefanský

7 Replies
Edward_Franso
Moderator
Moderator
Message 2 of 8

Re: Refund request

Hi @stefanmartin123 

 

Greetings from McAfee.

 

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

 

Regards,

Edward Farnso 

DavidMonar
Contributor
Message 3 of 8

Re: Refund request

Hi

I hope you are doing well.

Please, I would like to request a refund. It was an unexpected renovation. Also, it is within the 60 days  of being charged. 

Thank you for you help.

Edward_Franso
Moderator
Moderator
Message 4 of 8

Re: Refund request

Hi @DavidMonar 

 

Greetings from McAfee.

 

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

 

Regards,

Edward Franso 

Edward_Franso
Moderator
Moderator
Message 5 of 8

Re: Refund request

Hi @stefanmartin123 

 

Greetings from McAfee.

 

we have initiated the refund from our end. Your refund order number is CS2950176951

 

Regards,

Edward Franso

 

 

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Edward_Franso
Moderator
Moderator
Message 6 of 8

Re: Refund request

Hi @DavidMonar 

 

Greetings from McAfee.

 

we have initiated the refund from our end.

Regards,

Edward Franso

 

 

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Edward_Franso
Moderator
Moderator
Message 7 of 8

Re: Refund request

Hi @DavidMonar 

 

Greetings from McAfee.

 

As we discussed on Email, we have initiated the refund from our end. 

 

Regards,

Edward Franso

 

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

DavidMonar
Contributor
Message 8 of 8

Re: Refund request

Dear

Edward 

 

Yes, thank you very much for your help. I have already recieved the refund. But I need your help with another refund request of my father's account. Let me know what I need to do. 

B. Regards

David Monar 

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