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Message 11 of 14

Re: Refund in South Africa

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Hello, since I have no one to assist me in the same issue. Could you please help me resolve this unexpected issue? Believe me, I tried everything from phone to facebook. Nothing seems to work. I have charged specifically on 24 of July and I want a refund. From a mistake, I had left the auto-renewal open and this caused this awkward problem. Everything is settled beside the refund. Could you please short this out for me?

Re: Refund in South Africa

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Dear Customer,

we regret for the inconvenience caused.

Since you are unable to reach the phone support, please access the below link where you can get in touch with one of our Chat Representative and your query/issue will be addressed,

McAfee Chat Support

Regards,
Sudharsanam G

Re: Refund in South Africa

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How do I get a refund in South Africa?

There was an auto renewal on my account, but I will no longer be using the product.

I've tried numerous different McAfee support number for South Africa, but none of the numbers are working.

 

The bot on the McAfee website is not smart enough to know what I want. Might has well not have a bot on your website, if the bot is a total idiot.

 

There is no other communication channels in the form of email or an online agent that can assist me.

 

I feel like McAfee has setup this process to be hard, so that people won't request the refund.

I need the refund as it's money I need right now!!!!

Saravanan02
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Message 14 of 14

Re: Refund in South Africa

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Hi @KombatWombat ,

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Regards,
Saravanan.

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