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Gillmac
Contributor
Message 1 of 3

Refund after auto renewal

The money has been taken from my account but I no longer wish to keep the product as I no longer have the laptop. The actual renewal date is in Feb so I haven't used any of it. I can't get hold of anyone to sort out a refund for me and really need the money. .could you please sort this out for me. Don't tell me to contact anyone on the website as  I haven't had any luck with that. . Im in the uk

Thanks

2 Replies
Edward_Franso
Moderator
Moderator
Message 2 of 3

Re: Refund after auto renewal

Hi @Gillmac 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Gillmac
Contributor
Message 3 of 3

Re: Refund after auto renewal

  • Hello. I have responded with the correct information as requested but nobody has contacted me within the 48hr timeslot I requested.  I really can't afford to lose this money and urge you yo contact me before I take further action .thank you
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