cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Gillmac
Level 7
Report Inappropriate Content
Message 1 of 3

Refund after auto renewal

The money has been taken from my account but I no longer wish to keep the product as I no longer have the laptop. The actual renewal date is in Feb so I haven't used any of it. I can't get hold of anyone to sort out a refund for me and really need the money. .could you please sort this out for me. Don't tell me to contact anyone on the website as  I haven't had any luck with that. . Im in the uk

Thanks

2 Replies

Re: Refund after auto renewal

Hi @Gillmac 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Gillmac
Level 7
Report Inappropriate Content
Message 3 of 3

Re: Refund after auto renewal

  • Hello. I have responded with the correct information as requested but nobody has contacted me within the 48hr timeslot I requested.  I really can't afford to lose this money and urge you yo contact me before I take further action .thank you
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community