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MCTim
Level 7
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Message 1 of 2

Refund South Africa

Hi

I signed up but was charged the wrong amount (contrary to what was advertised and what reflected on the invoice online). I've tried the chat (they cant help in South Africa). Was referred to a contact number- it's only for corporates. Was provided with another number- it rings and cuts out every time. It's super frustarting and clearly see this is an issue for many other people in South Africa. How do I get refunded for the amount I was overcharged? Or how do I cancel my subscription and get refunded the full amount 

1 Reply
krishna55
Moderator
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Re: Refund South Africa

Hi @MCTim,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

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