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Hanin
Level 7
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Message 1 of 3
‎06-18-2022 04:01 AM

Refund Request

My subscription has been auto renewed and I would like to cancel the subscription and get a refund. I tried to access the customer service page in the Mcafee website but it only shows an empty page. The subscription amount deducted is big and I don't want to pay this amount currently. Can you please help with subscription cancelation. 

1 person had this problem.
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2 Replies
Edward_Franso
Moderator
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Message 2 of 3
‎06-18-2022 06:21 AM

Re: Refund Request

Hi @Hanin 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer using the below link.

McAfee Chat Support -

Regards,
Edward Franso

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Hanin
Level 7
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Message 3 of 3
‎06-18-2022 10:41 AM

Re: Refund Request

Dear Edwards,

I can’t open the link you provided in your comment. 

ECF3B0DB-BF2B-4E9B-AF83-6E22CBF13263.jpeg

 

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