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Hanin
Level 7
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Message 1 of 3

Refund Request

My subscription has been auto renewed and I would like to cancel the subscription and get a refund. I tried to access the customer service page in the Mcafee website but it only shows an empty page. The subscription amount deducted is big and I don't want to pay this amount currently. Can you please help with subscription cancelation. 

2 Replies

Re: Refund Request

Hi @Hanin 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer using the below link.

McAfee Chat Support -

Regards,
Edward Franso

Hanin
Level 7
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Message 3 of 3

Re: Refund Request

Dear Edwards,

I can’t open the link you provided in your comment. 

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