cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Refund Request

Jump to solution

Hello,

I  would like to refund request. I canceled the auto-renewal, but I was still charged. I would like to call in person, but my English is not good.

Thank you.

Marek Banom 

1 Solution

Accepted Solutions

Re: Refund Request

Jump to solution

Hi @marekbanom 

Greetings from McAfee

Kindly contact the chat support using below link for assistance. 

McAfee Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

View solution in original post

5 Replies

Re: Refund Request

Jump to solution

Hi @marekbanom 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support on 1-866-622-3911 or connect using the below link.
McAfee Consumer Support - https://service.mcafee.com/?page=shell&shell=contact-support

Regards,
Hari

Re: Refund Request

Jump to solution

Hi @Hari_durairaj 

thank you for quick answer. 

 

Is it possible other way than contact by phone? How I wrote my english is not good so I prefer online contact - chat here or email.

Thanks

BM 

Re: Refund Request

Jump to solution

Hi @marekbanom 

Greetings from McAfee

Kindly contact the chat support using below link for assistance. 

McAfee Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

yasmin
Level 7
Report Inappropriate Content
Message 5 of 6

Re: Refund Request

Jump to solution
I haven’t been able to get any one from customer service. I got autorenewed and want a refund.
kago
Level 7
Report Inappropriate Content
Message 6 of 6

Re: Refund Request

Jump to solution

Can i please have my refund you charged me a lot of money from what we agreed on 

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community