cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Inbal
Level 7
Report Inappropriate Content
Message 1 of 3

Refund Request

Jump to solution

I want to request a refund. There is no way to contact your customer service by phone, the number published in your website is disconnected. Also no help from your representative on facebook.
It's within the 60 days that I am allowed to get a refund. How do I do it?

1 Solution

Accepted Solutions

Re: Refund Request

Jump to solution

Hi @Inbal 

Greetings from McAfee.

As we discussed, we have initiated the refund from our end.

Your refund order number is CS2944433630 and it will take 5 to 7 business days to process the refund.
Your Service Request number for refund is 1-98146321.

Regards,
Smita

View solution in original post

2 Replies

Re: Refund Request

Jump to solution

Hi @Inbal ,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,
Smita

Re: Refund Request

Jump to solution

Hi @Inbal 

Greetings from McAfee.

As we discussed, we have initiated the refund from our end.

Your refund order number is CS2944433630 and it will take 5 to 7 business days to process the refund.
Your Service Request number for refund is 1-98146321.

Regards,
Smita

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community