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REQUEST REFUND

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Hello I am writting here because my lap top came with mcafe subscription i never used it nor i needed it now after a year i was billed almost 80€ which is all of the money i had i have no money to buy food now i wasn't even notified it is gonna expire or anything please give me back my money i don't need antivirus stuff i need food pleasseeeeee 

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Kumar_suman
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Message 8 of 9

Re: REQUEST REFUND

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Hi @Wasabee2002 ,

Regards from Mcafee. I have sent you a private message. Kindly revert back with the required details to help you regarding the refund.

Regards,

Kumar

 

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Kumar_suman
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Message 9 of 9

Re: REQUEST REFUND

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Hi @Wasabee2002 ,

Regards from Mcafee. As per our discussion on call, we have initiated the refund for you and your refund Order number is CS2909224048.

Regards,

Kumar

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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8 Replies
Kumar_suman
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Message 2 of 9

Re: REQUEST REFUND

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Hi @Wasabee2002 ,

Regards from McAfee. We're sorry to inform you that we don't have an option to initiate refunds through the community, so we recommend that you contact support on +353 160 155 80(Ireland)/0800 028 7581(UK) or you can contact chat support using the link below. Make sure you have your order confirmation number or your registered email address when you contact support to find your account.

Support Link: McAfee Consumer Support

Regards
Kumar

Re: REQUEST REFUND

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The phone numbers doesn't work im from Latvia and i tried to call it... it said the number you have dialed doesn't exist 

cyberdude
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Message 4 of 9

Re: REQUEST REFUND

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hello,

i have checked phonenumber for support Ireland and received the number that the mcafee mod posted in answer.

namely;

+353 160 155 80(Ireland

did you add country code before the number  and tried during workingdays at office hours to call ?

there is no chat option unfortunate that came up i noticed.

hope you can get contact.

greetings

 

Re: REQUEST REFUND

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The thing is i can't call foreign numbers !! 

cyberdude
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Message 6 of 9

Re: REQUEST REFUND

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Hi,

okidokie,

i am a normal mcafee user like yourself and trying to help.

i have no more option unfortunate and will try to ask a mod for furter assistance.

hope there comes a response for you soon.

greetings

 

cyberdude
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Message 7 of 9

Re: REQUEST REFUND

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hello @Kumar_suman 

can you assist this person since the person can not call foreign numbers and chat option is not available for Ireland.

greetings

Kumar_suman
Moderator
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Message 8 of 9

Re: REQUEST REFUND

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Hi @Wasabee2002 ,

Regards from Mcafee. I have sent you a private message. Kindly revert back with the required details to help you regarding the refund.

Regards,

Kumar

 

Kumar_suman
Moderator
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Message 9 of 9

Re: REQUEST REFUND

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Hi @Wasabee2002 ,

Regards from Mcafee. As per our discussion on call, we have initiated the refund for you and your refund Order number is CS2909224048.

Regards,

Kumar

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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