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grlegend
Contributor
Message 1 of 2

Initiate Refund - Urgent

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Hello,

I would like to request a refund of automatic renewal that was charged to my credit card, since the amount is much higher than expected.

I have tried to get into contact with customer service, but unfortunately I have to contact the support team only over the phone and this is not feasible in my country due to language barrier.

Could you please provide me another way (via personal message) in order to initiate the refund process?

Thanks.

1 Solution

Accepted Solutions
sivasubramanian
Moderator
Moderator
Message 2 of 2

Re: Initiate Refund - Urgent

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@grlegend 

We have sent you the private message. Please share the requested details to proceed further.

Regards
Siva N

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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1 Reply
sivasubramanian
Moderator
Moderator
Message 2 of 2

Re: Initiate Refund - Urgent

Jump to solution

@grlegend 

We have sent you the private message. Please share the requested details to proceed further.

Regards
Siva N

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
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