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Vykintas
Level 8
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Message 1 of 8

Customer service page is not working

Hello I have been trying to reach customer support page but it is blank. I need a refund but there is no way to contact them. It's also the same on phone.280393638_364358215663504_946779772822888838_n.png

7 Replies
Kumar_suman
Moderator
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Message 2 of 8

Re: Customer service page is not working

Hi @Vykintas ,

Greetings from McAfee.

We request you to clear the cookies or Cache of the browser and try logging in to the support page. Alternatively you can try from a different browser.

McAfee Consumer Support

Regards,

Kumar 

Vykintas
Level 8
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Message 3 of 8

Re: Customer service page is not working

Tried both methods, even on the phone. From 3 different browsers the results remain the same.

Sloikas
Level 7
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Message 4 of 8

Re: Customer service page is not working

Yep same problem here.
Kumar_suman
Moderator
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Message 5 of 8

Re: Customer service page is not working

Hi @Vykintas @Sloikas ,

We are sorry for the inconvenience caused. 

We are looking into the matter. We request you to kindly access the page after 2-4 hours.

Regards,

Kumar

Vykintas
Level 8
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Message 6 of 8

Re: Customer service page is not working

Hello, 4 hours have passed b280456204_752128822872170_487731886211829404_n.pngy, and the page stills shows the same. What do I do?

wamelegy
Level 8
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Message 7 of 8

Re: Customer service page is not working

months have passed, and still page not working, this is some kind of SCAAAAAM.

frankv
Level 7
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Message 8 of 8

Re: Customer service page is not working

still same problem here, I have on different browsers a white page.
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