Could someone help w/a problem I having concerning installation of McAfee Total Protection. Please refer to the attached. Thanks for your input.
Solved! Go to Solution.
Ok thanks for the info , we have spotted the crash , A specific WLAN Atheros driver (WLAN_Atheros (Foxconn) driver version - 7.7.0.343) is common to the affected systems with this BSOD. Updating the driver version or disabling the wireless card allows the system to restart normally.
If you have a driver version earlier than than 8.0.0.238, you must update this driver before you install your McAfee security suite. Please Contact the manufacturer of your computer or network card and update the Atheros driver card to 8.0.0.238 or later and then reinstalling McAfee suites should go fine . . .
Regards,
Hi daoud,
Please let us know one more info before we proceed further .
Regards,
Hi JaiPrakash,
Network Adapter: DW1525 (802.11n) WLAN PCIe Card
Driver Provider: Atheros Communications, Inc.
Driver Date: 8/11/2009
Driver Version: 8.0.0.144 (built by WinDDK)
Digital Signer: Microsoft Windows Hardware Compatibility Publisher
I appreciate your assistance w/this.
Thanks,
Dave
Ok thanks for the info , we have spotted the crash , A specific WLAN Atheros driver (WLAN_Atheros (Foxconn) driver version - 7.7.0.343) is common to the affected systems with this BSOD. Updating the driver version or disabling the wireless card allows the system to restart normally.
If you have a driver version earlier than than 8.0.0.238, you must update this driver before you install your McAfee security suite. Please Contact the manufacturer of your computer or network card and update the Atheros driver card to 8.0.0.238 or later and then reinstalling McAfee suites should go fine . . .
Regards,
Hi JaPrakash,
Sorry I didn't get back to you sooner, I did what you said (updating the driver) and it works like a champ. I appreciate your help. Thanks!
Daoud
Thank you
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