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jpr360
Contributor
Message 1 of 2

mfewfpk.sys McAfee, LLC BAD_POOL_CALLER (Blue Screen Death)

I got Blue Screen and here is results:

Crash dumps are enabled on your computer. This system is not configured for complete or automatic crash dumps. For best results, configure your system to write out complete or automatic crash dumps. Select Tools->Crash Dump Configuration from the main menu to configure your system to write out complete memory dumps.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

On Thu 10/11/2018 6:19:50 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\101118-33046-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1A9490)
Bugcheck code: 0xC2 (0x4, 0xBADBADFA, 0xBADBADFA, 0xFFFF9C02893D4C88)
Error: BAD_POOL_CALLER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Thu 10/11/2018 6:19:50 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: mfewfpk.sys (mfewfpk+0x10BEB)
Bugcheck code: 0xC2 (0x4, 0xBADBADFA, 0xBADBADFA, 0xFFFF9C02893D4C88)
Error: BAD_POOL_CALLER
file path: C:\WINDOWS\system32\drivers\mfewfpk.sys
product: SYSCORE
company: McAfee, LLC
description: Anti-Virus Mini-Firewall Driver
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mfewfpk.sys (Anti-Virus Mini-Firewall Driver, McAfee, LLC).
Google query: mfewfpk.sys McAfee, LLC BAD_POOL_CALLER

Conclusion

 2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

mfewfpk.sys (Anti-Virus Mini-Firewall Driver, McAfee, LLC)

McAfee SecurityCenter

Version: 17.3

Build 17.3.127

My Mcaffe Product

 

1 Reply
selvan
McAfee Retired
McAfee Retired
Message 2 of 2

Re: mfewfpk.sys McAfee, LLC BAD_POOL_CALLER (Blue Screen Death)

Hi @jpr360

Our previous investigations identified that this could be a result of conflict with MalwareBytes premium security. Try disabling MWB Premium from startup items and see if it helps

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