t used to, before the latest version (16). I'm using pfsense with squid proxy (and squidguard)
antivirus plus 16.0 R 36
prior versions (<16) updated no problem. I have whitelisted the sites as per their documentation.
ports 80 and 443 are open through the proxy.
Can I assume that mcafee is trying to pull its updates from another site or location?
Please advise
Solved! Go to Solution.
Hi @mike00000
Greetings from McAfee.
Kindly disable the access protection in McAfee(open McAfee>>settings>>general settings and alerts>>access protection) and try updating the McAfee manually . If in case McAfee not getting updated we request you to uninstall and reinstall McAfee. Disable the Access protection and try updating manually again. Kindly update us the outcome.
If you need further assistance, Kindly reach out consumer support team by clicking the below link,
Regards,
Hari
Hi @mike00000
Greetings from McAfee.
Kindly disable the access protection in McAfee(open McAfee>>settings>>general settings and alerts>>access protection) and try updating the McAfee manually . If in case McAfee not getting updated we request you to uninstall and reinstall McAfee. Disable the Access protection and try updating manually again. Kindly update us the outcome.
If you need further assistance, Kindly reach out consumer support team by clicking the below link,
Regards,
Hari
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: