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F7502
Former Member
Message 1 of 2

can't install...

Hi!

i had McAfee Internet Security installed for long time. I had some problems, so i uninstalled it, including running mcpreinstall.exe (Logfile attached to this post).

After restarting my PC i wanted to reinstall. I logged in to my account on mcafee.com, downloaded DMSetup.exe and started it. It says something like "Gathering Information" for a few seconds, then nothing more...

My system is a Dell Notebook with Vista Home Premium, including IE8.

C:\ProgramData\McAfee\MCLOGS\MasterInstaller\Install\Install000.log says:

11/20/2009 11:17:48 PM$ -- (Information)$ [    Install.exe]$ Javascript seems functional...

C:\ProgramData\McAfee\MCLOGS\Common\Install\Install000.log says:

11/20/2009 10:58:30 PM$ -- (Error)$ [   McBrwsr2.dll]$ The parameter name wasn't found!
11/20/2009 10:58:30 PM$ -- (Error)$ [   McBrwsr2.dll]$ Exiting - FAILED
11/20/2009 10:58:31 PM$ -- (Error)$ [   McBrwsr2.dll]$ The parameter name wasn't found!
11/20/2009 10:58:31 PM$ -- (Error)$ [   McBrwsr2.dll]$ Exiting - FAILED
11/20/2009 10:58:31 PM$ -- (Error)$ [   McBrwsr2.dll]$ The parameter name wasn't found!
11/20/2009 10:58:31 PM$ -- (Error)$ [   McBrwsr2.dll]$ Exiting - FAILED
...

...

Any Idea?

Thanks!

1 Reply
Dinz
Former Member
Message 2 of 2

Re: can't install...

Hi,

DMSetup.exe does not run because the Windows crypto .dlls may be corrupt.

Download and run the batch file below to re-register the .dlls: Dll re-register batch file

And start installing from the website.

Regards,

Dinesh K

McAfee Online Community Moderator

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