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beagle_luv_r
Former Member
Message 1 of 4
‎04-13-2009 07:21 PM

XML file

We were running McAfee Virtual Technician on my mom's Vista Home Premium 64-bit version computer and after running the Technician, a message appeared and said that the Technician was able to fix some of the problems but there was one problem they couldn't fix. The message associated with this problem said "Product configuration XML file missing". We were wondering what this is, is it important, and how do we fix it.:confused::confused::confused: Thank you so much.
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3 Replies
vinod_r2
Reliable Contributor
Reliable Contributor
Message 2 of 4
‎04-14-2009 04:05 AM

RE: XML file



Microsoft XML parsers might not be loaded or might not be functioning correctly which may cause your McAfee Consumer product to fail during install or re-install
Solution
Install MSXML versions 3 and 4, then install the McAfee suite:

1. Download and install MSXML version 3 (MSXML3.msi only).
2. Restart the computer.
3. Download and install MSXML version 4 (MSXML.msi only).
4. Restart the computer.
5. Install the McAfee Consumer 2007 Products.
6. Restart the computer.
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beagle_luv_r
Former Member
Message 3 of 4
‎04-14-2009 06:28 AM

RE: XML file

We have McAfee Internet Security w/ Anti-Theft 2009, not 2007...so would what you are saying still work?:confused::confused:
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vinod_r2
Reliable Contributor
Reliable Contributor
Message 4 of 4
‎04-15-2009 03:30 AM

RE: XML file



oops..:p
copy pasted an old page:eek:

it should work though
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