Hi everybody,
I know there are quite some threads about installing problems of SC. I tried the offered solutions, but at the end the installation always failed.
Problem:
McAfee Control center did not show up, when clicking on it. So we wanted to reinstall the software
After un-installing McAfee, running MCRP.exe, we tried to install from CD. Install package was downloaded, started, checked the system, started installation of componets and and broke / failed.
The system is Windows 7, 64bit.
We tried:
- ensure IE8 32 bit was used
- IE8 advanced settings were reset
- logged on McAfee site and directly downloaded DMSetup.exe.
- used VirtualTechnician : nothing found.
- chatted with McAfee support (Vladimir), followed his advices, and sent him the final error screen - no response
he advised following steps: deactivate UAC, MCPR, McPreInstall, logon to Website with IE and downlad dmsetup.
Do you have any other idea for us ?
thanks in advance,
Frank.