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Danii
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Message 1 of 10

Why is security center saying my last scan was a month ago when I did a full scan last night?

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Hi Folks,

I opened security center and got a window that my computer hadn't been scanned in a month.  So I updated and did a full scan last night. Saw the thing working for 2 hours plus, then the computer shut down as I clicked the box to shut down if no problems were found.

I went back today and the pop up window was gone, yet security center said last scan was a month ago.

Why wouldn't last nights scan be recorded in security history?

Where is the list of all scans in Security center???

Any idea?

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selvan
McAfee Retired
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Message 9 of 10

Re: Re: Why is security center saying my last scan was a month ago when I did a full scan last night?

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Hi

In my Opinion that should be the Date/Time when last Scheduled Scan run. McAfee will run a Scheduled Scan even when it is not scheduled so as to ensure that PC is protected  (Assume if you haven't run a Manual Scan for more than a week -  PC is vulnerable to threats)

I would suggest you set up a Scheduled Scan and your preferred time and see if the scan kicks off. Once scan is complete check for last scan time

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catdaddy
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Message 2 of 10

Re: Why is security center saying my last scan was a month ago when I did a full scan last night?

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,

             You can check a couple of ways.The quickest being,Open your McAfee UI,and click on the ( Virus and Spyware Protection Tile) schedule and run scans. Top right should indicate when your (Last) scan was ran,and when your (Next) scan is scheduled to run.

            

             You can also Open your McAfee UI,and click on (Help) Upper right. Then click on (Help) again..Upper left. And a page will load that gives you a "Step-by-Step" Guide on how to use your individual McAfee Features.

               I might add, that you should indeed be able to view your completed scans in Security History.

Regards,

Catdaddy

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Cliff
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Danii
Level 9
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Message 3 of 10

Re: Why is security center saying my last scan was a month ago when I did a full scan last night?

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Clicked the virus and spyware tile.......top right is indicating a scan a month ago and not last night.

I scanned last night full scan over 2 hours, saw the scan work for 2 hours.....no problems found........now it is not indicating that scan took place....Why?

catdaddy
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Message 4 of 10

Re: Why is security center saying my last scan was a month ago when I did a full scan last night?

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,

              It seems that something is not right? Please make certain you are current and up to date with all of your Windows updates, to include Internet Explorer also. Even should you not use it, McAfee and other important programs do in order to function properly.

               This includes all Add-ons/Extensions/Plug-ins especially Adobe Flash Player (15.0.0.152 )

                I would suggest you run the latest MVT :  http://mvt.mcafee.com/mvt/en-us/downloadindex.html and see if it resolves any problems. Should your issue still remain, you can do a Clean Uninstall/Reinstall following these Guidelines/Instructions:  How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MC...

                 If all else fails, you can contact Technical Support (Free) :

                 Please post back your results...

                  There is a (Subscription Repair Tool) however I am uncertain if it would be advisable to use in your instance.

All the best,

Regards,

Catdaddy

McAfee Moderator 1

Cliff
McAfee Volunteer

Re: Why is security center saying my last scan was a month ago when I did a full scan last night?

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I think and this is actually last scheduled scan. Do you have scheduled scan enabled and in navigation /settings/general settings and alerts /general settings set to not scan when idle?

Danii
Level 9
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Message 6 of 10

Re: Why is security center saying my last scan was a month ago when I did a full scan last night?

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I have never had scheduled scans enabled, because I do it manually, when I choose.

The second thing you said, I have the box  checked to scan when idle. I don't know why.

As you said Peacekeeper that scan showing in the upper right may be the last scheduled scan??  But I have scheduled scans off.

Completely separate question: Is there a log somewhere of all my McAfee scans and how do I get to see it?  In SAS for instance I can see all my scans for the last 2 years.

Security Center updates automatically an says my computer is secure and firewall is on.

Re: Why is security center saying my last scan was a month ago when I did a full scan last night?

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Moved this to SecurityCenter as a better spot for it.

Re: Why is security center saying my last scan was a month ago when I did a full scan last night?

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That box is ticked by default why I do not know. Try setting scheduled scan and running it at a time suitable for you it does the same as a manual scan.

selvan
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Message 9 of 10

Re: Re: Why is security center saying my last scan was a month ago when I did a full scan last night?

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Hi

In my Opinion that should be the Date/Time when last Scheduled Scan run. McAfee will run a Scheduled Scan even when it is not scheduled so as to ensure that PC is protected  (Assume if you haven't run a Manual Scan for more than a week -  PC is vulnerable to threats)

I would suggest you set up a Scheduled Scan and your preferred time and see if the scan kicks off. Once scan is complete check for last scan time

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Danii
Level 9
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Message 10 of 10

Re: Why is security center saying my last scan was a month ago when I did a full scan last night?

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Thanks.....I think that's it.

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