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teacup38
Level 7
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Message 1 of 4

VirusScan Plus Blocks Internet Functionality

I have the exact same problem noted above and am not able to get "chat" help, along with other sites not allowing access. I have VirusScan Plus (with Siteadvisor), with the following versions:
SecurityCenter 9.0
VirusScan 13.0
Personal Firewall 10.0
Site Advisor 2.8

I am running IE 7.0 on a Vista Home Premium 32-bit system.

I have tried many of the suggestions I've found on this site without success. I've uninstalled Spybot but that didn't help either. I don't have any other Spyware or Adware.

Your suggestion above, regarding changes under "Web Browsing Protection" doesn't apply to me, because I do not have this option in my "Internet and Network" section. I only have "Firewall Protection is Enabled"

Anything else I could try? My subscription is up next month and I am not sure if I want to re-subscribe.

Thanks!

Moved from a very old thread to your own new thread for better attention - MOD
3 Replies

RE: VirusScan Plus Blocks Internet Functionality

Make sure that your browser is set to default & Content Advisor is turned off under Tools/Internet Options/Content.

In Internet Explorer 7 go to Tools/Internet Options/Advanced and click the Reset button. OK and exit, close and reopen IE7.
You will have to-enable all the browser add-ons.

Scan you machine for malware using the free version of this tool: http://www.superantispyware.com/supe...freevspro.html
teacup38
Level 7
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Message 3 of 4

RE: VirusScan Plus Blocks Internet Functionality

I only needed to turn off Content Advisor and everything seems to be working!

Great job, and thanks very much.

RE: VirusScan Plus Blocks Internet Functionality

That was easy! Glad you are OK now.:)
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