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ericghanson
Former Member
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Unable to delete 2750 Quarantined Items

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I am unable to delete Quarantined Items either using McAfee Security Center(script hangs) or manually (permission violation and unable to change permissionson on ProgramData\Mcafee\Viruscan\Quarantine).  How do I delete the 2750 Quarantined Items??

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ericghanson
Former Member
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Re: Unable to delete 2750 Quarantined Items

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I found from another post that stated Access Protection must be disabled in the McAfee Security Center before the Quarantined items can be deleted and then reenabled after deletion.  This fact was left out when the original  post for deleting the items in C:ProgramData\Mcafee\VirusScan\Quarantine (a hidden folder) was made.

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ericghanson
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Re: Unable to delete 2750 Quarantined Items

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I found from another post that stated Access Protection must be disabled in the McAfee Security Center before the Quarantined items can be deleted and then reenabled after deletion.  This fact was left out when the original  post for deleting the items in C:ProgramData\Mcafee\VirusScan\Quarantine (a hidden folder) was made.

Hayton
Reliable Contributor
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Re: Unable to delete 2750 Quarantined Items

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I put some instructions for this in https://community.mcafee.com/docs/DOC-2973 ("Manual deletion of quarantined items"). Did I leave something out?

I take your point about the folder being hidden. I've changed the wording of that section to make it clearer.

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