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Carolv
Level 7
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Message 1 of 2

Subscription renewal

I just renewed and downloaded my virus protection yesterday for two years but today I am still getting a message saying my subscription is ending in two days. What do I do?

Thank you!

1 Reply
Allwyn_GI
Moderator
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Message 2 of 2

Re: Subscription renewal

Hi @Carolv,

Sorry for the inconvenience caused. You have renewed your subscription, but it hasn't been updated yet. We have to manually update the subscription. You can follow the article below and update your subscription. If you have any problems, kindly reply to the same message.

I recently renewed or purchased a subscription, so the expiration message is incorrect

Kind regards,
Allwyn I

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