×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
wixey
Reliable Contributor
Reliable Contributor
Message 1 of 3

Sporadic "Your PC isn't fully protected" Message

Jump to solution

Hi,

This doesn't seem to be a serious problem but I thought I'd ask about it in case anyone else has experinced the same thing. 

Since yesterday, the following message has appeared twice, once on start up and again after installing a couple of Windows Update patches:

McAfeeScreenshotOct2018.jpg

The weird thing is that when I open the McAfee UI the banner is green and everything seems to be working normally. MVT didn't find any problems either. When this message appears the McAfee icon in the system tray turns grey, but I found running a check for updates (while offline) refreshes it to its normal state. Is this a glitch of some sort? I'm running Windows 7 Premium 64 bit and my McAfee details are listed below:

McAfee SecurityCenter

Version: 16.0
Release Name: 16.0 R14

McAfee SecurityCenter

Version: 17.4
Build: 17.4.148
AffId: 105

McAfee VirusScan

Version: 21.4
Build: 21.4.146
Engine Version: 3516.0
Engine Creation Date: 02/11/2018

McAfee Personal Firewall

Version: 18.4
Build: 18.4.137
Last Update: 11/09/2018

1 Solution

Accepted Solutions
selvan
McAfee Retired
McAfee Retired
Message 2 of 3

Re: Sporadic "Your PC isn't fully protected" Message

Jump to solution

Hi there

Please update McAfee to the latest version 16.0 R16 and see how it goes. I understand that the subscription was part of Dell purchase; if you run into issues updating please re-install McAfee

View solution in original post

2 Replies
selvan
McAfee Retired
McAfee Retired
Message 2 of 3

Re: Sporadic "Your PC isn't fully protected" Message

Jump to solution

Hi there

Please update McAfee to the latest version 16.0 R16 and see how it goes. I understand that the subscription was part of Dell purchase; if you run into issues updating please re-install McAfee

wixey
Reliable Contributor
Reliable Contributor
Message 3 of 3

Re: Sporadic "Your PC isn't fully protected" Message

Jump to solution

Hi Selvan,

 

Thanks for the response. My SecurityCenter automatically updated to version 16.0 R16 just over a week ago. So far the error message hasn't returned. 

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community