Dennis, you started me on the correct path. My task bar shortcut led me to my user directory. MY desktop shortcut led me to the public user directory. I clicked the properties section of the icon looking for the compatibility area. I noticed that the directory was the public user. Sure enough, when I selected this shortcut, the full window opened. I ccould read all the information. I copied the shortcut to my user directory, and voila the correct window opened. So, thanks to you and all others who tried to solve this problem.