It bothered me so much today that I connected trying to get help for the Mcafee support.
The chat folks don't seem to be too helpful unless it's on their preprogrammed response tree. The one today pretended to "fix" something, then basically hung up the chat on me without warning or actually doing anything.
10 mins later it shut off again...
Here's the chat info incase Mcafee wants to follow up:
- Service Request #: 292240640
- Created Date: 04/22/2009 14:31:25
- Description: Mcafee turns itself off intermittently and pops up a message that it is turned off.
Not sure really, but seems to be caused by the Mcafee real time processing timing out when it is trying to read a file in the background. When it can't it times out and turns off, popping up a message that it is turned off. And sometimes asking for verification.
This makes it look intermittent because one cannot predict when Mcafee will do this.
No help so far, seems like a mini epidemic that's being ignored. Help! Not much fun waiting on chat to get someone who can't help.
Mcafee if you are listening your users need help! And they are being polite.
-C