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artee
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Protection Center Not Openng

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I keep getting email about data breach but when i open the McAfee Total protection to link to the protection center to view the breaches, i get only a blank page and nothing else. I have opened a number of tickets with no resolution. at one point service desk told me this is an ongoing issue and will escalate the fix. still nothing.

Anyone else having the same issue? Is it resolved?

1 Solution

Accepted Solutions

Re: Protection Center Not Openng

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Hi @artee 

Greetings from McAfee.

Kindly follow the below mentioned steps

  • Try Clearing browser cookies and caches.
  • Please make sure McAfee is up-to-date.
  • Try logging into protection.mcafee.com in the different browsers.

Kindly update us the outcome.

Please go through the below articles that has more information on this email breach. 

How to fix identity breaches

FAQ's for McAfee Identity Protection service 

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate

Regards,
Hari

 

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1 Reply

Re: Protection Center Not Openng

Jump to solution

Hi @artee 

Greetings from McAfee.

Kindly follow the below mentioned steps

  • Try Clearing browser cookies and caches.
  • Please make sure McAfee is up-to-date.
  • Try logging into protection.mcafee.com in the different browsers.

Kindly update us the outcome.

Please go through the below articles that has more information on this email breach. 

How to fix identity breaches

FAQ's for McAfee Identity Protection service 

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate

Regards,
Hari

 

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