cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
HarryZ1
Level 7
Report Inappropriate Content
Message 1 of 2

Password change

  •  The other day I tried multiple times to update my email.  Each time the 'save' seemed to go well with an acknowledgement on THAT page.  Every Time I logged out and tried to log back in it still required my OLD email.  
  •      Today I was successful logging on with my NEW password, but now I can't change my password having received the message below upon my attempt.
  • ------------------------------------------------------------------------------------------------------    
  •  
  • My Account
  • My Profile

My Profile

This is your current profile information. Please keep it up-to-date so that we can serve you better.

  • Update profile not allowed
  • --------------------------------------------------------------------------
  • Please explain to me, what this means and how can I change my password?
Thank You,  Harry Zegerson
1 Reply

Re: Password change

Hi @HarryZ1 

Greetings from McAfee!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Regards,
Sudharsanam G

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community