I just ran MVT because my last update was taking too long...and found this error:
DAT and Engine | 1 DAT / Engine update | ||
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Top Issues | OK | ||
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SYSTEM | OK |
Is this a major worry?
Matt
What is your DAT? Open SecurityCenter and click About. If it's only 1 or even 2 behind then it's probably just a slow server problem, if it's more then you should perhaps think back as to what may have corrupted McAfee. Things that come immediately to mind would be infections, use of registry cleaners etc.
Let me know if it is in fact up to date after right-clicking your desktop icon and selecting Update.
Note SecurityCenter version 12 and above do not use DAT's but they use Engine updates instead.
My details are:
McAfee SecurityCenter
Version: 11.6
Build: 11.6.477
Affld: 105-345
Language: en-gb
Late update 08/03/2013
When I update the downloads just go to 100% without seeming downloading anything.
Any ideas?
Matt
It looks like your software has become corrupted somehow.
Try uninstalling via Control Panel > Programs > Uninstall a Program (Add or Remove in XP)
Then run the MCPR cleanup tool from HERE.
Reboot and reinstall from your online account.
By the way what operating system and service pack is this and is it totally up to date, including parts you may not use, i.e. Internet Explorer?
.
Message was edited by: Ex_Brit on 16/03/13 8:57:34 EDT AMI've just run MVT again. The results are:
MVT Information | ||
MVT Version | : | 7.1.0.2483 |
System Information |
Operating System | : | Microsoft Windows 7 Home Premium Edition(Build 7601) |
Service Pack | : | Service Pack 1.0 |
Language | : | 0809 |
Internet Explorer Version | : | 9.0 |
Internet Explorer Language | : | en-gb |
System Drive Type | : | NTFS |
Physical Memory Available | : | 2853424 |
Physical Memory Total | : | 4051480 |
Virtual Memory Available | : | 6109820 |
Virtual Memory Total | : | 8101104 |
System Architecture | : | Intel64 Family 6 Model 37 Stepping 2Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz |
Date Time | : | 03/16/2013 12:49:20 |
Time Zone | : | GMT -00:00 |
Product Details | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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OK, see my previous post. If the reinstall doesn't help then contact Technical Support, it's free by phone or online chat and linked under Useful Links at the top of this page.
Once sorted out I recommend you install IE10, as it's finally been released for Windows 7.
OK...I have just uninstalled then reinstalled as instructed. I then updated and it downloaded and installed updates OK. My details now read:
McAfee SecurityCenter
Version: 11.6
Build: 11.6.477
Affld: 105
Language: eng-gb
Late update: 16/03/2013
I then ran MVT and it came up with four issues....but....I did not allow MVT to fix them. The issues found were:
MVT Information | ||
MVT Version | : | 7.1.0.2483 |
System Information |
Operating System | : | Microsoft Windows 7 Home Premium Edition(Build 7601) |
Service Pack | : | Service Pack 1.0 |
Language | : | 0809 |
Internet Explorer Version | : | 9.0 |
Internet Explorer Language | : | en-gb |
System Drive Type | : | NTFS |
Physical Memory Available | : | 2416948 |
Physical Memory Total | : | 4051480 |
Virtual Memory Available | : | 5976356 |
Virtual Memory Total | : | 8101104 |
System Architecture | : | Intel64 Family 6 Model 37 Stepping 2Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz |
Date Time | : | 03/16/2013 13:55:43 |
Time Zone | : | GMT -00:00 |
Product Details | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Should I allow MVT to try and fix these issues or not?
Matt
Yes, and run it again if necessary. If it fails contact Technical Support.
Mattmcgillan,
Run the MVT again and fix the issues. Once the issue gets fixed, rerun the MVT. Post the logs
karthiks,
Still getting an DAT error message.
The latest log reads:
MVT Information | ||
MVT Version | : | 7.1.0.2483 |
System Information |
Operating System | : | Microsoft Windows 7 Home Premium Edition(Build 7601) |
Service Pack | : | Service Pack 1.0 |
Language | : | 0809 |
Internet Explorer Version | : | 9.0 |
Internet Explorer Language | : | en-gb |
System Drive Type | : | NTFS |
Physical Memory Available | : | 2433212 |
Physical Memory Total | : | 4051480 |
Virtual Memory Available | : | 5957504 |
Virtual Memory Total | : | 8101104 |
System Architecture | : | Intel64 Family 6 Model 37 Stepping 2Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz |
Date Time | : | 03/18/2013 18:05:30 |
Time Zone | : | GMT -00:00 |
Product Details | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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