When I try to update manually, I get the error message in the title of the thread. I ran the Virtual Technician several times and I continue to get the message that the Dat is out of date. I tried to chat with techsupport and it would not connect. What do I do next? Thank you for any help.
EDIT: I have tried to contact McAfee techsupport via chat and via telephone but the form I fill out online, after I press on "Submit" will not submit. It bounces back, so to speak. And I hit "submit" again. Is there a number I can call?
My system is Windows 8. Error report attached.
Message was edited by: jogirl on 2/26/13 3:32:38 PM CSTSolved! Go to Solution.
Thanks to Nehal for a successful resolution. Very prompt and professional help!
Hi jogirl,
You can give me your contact number with time zone and your email address which is with McAfee via private message or mail. I will call you and fix it.
How do I do a private message? I cannot find that option. Thanks.
click on my name " Nehal Jojo Jacob ". Then my profile will be opening. In that page ; In the right top coner you will see an heading " Action ". Underneath of action , there is an option stating private message. click on it and send it to me. If you are sending me now then i call now itself.
Sent it minutes ago.
As discussed ; If you are facing any issue's in future with McAfee. Let us know and we will atke care of it. All the best.
Thanks to Nehal for a successful resolution. Very prompt and professional help!
Thanks. All the best.
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