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thebill
Contributor
Message 1 of 2

Mcafee staff helped via remote connect.

So I am new to this, and I was on the support Mcafee website. It gave some instructions, and if I could not follow it, to contact support. I used the chatbox with my info, and then exchanged messages with someone. They sent me a link to use remote access to resolve my problem. I was told never to give remote access to anybody, however, I believe this was a legit Mcafee staff. I know they to have a ton of staff, and some outsourcing. Has anybody had this happen? Is this legit?

Thanks for your help.

1 Reply
GaneshR
Moderator
Moderator
Message 2 of 2

Re: Mcafee staff helped via remote connect.

Hi @thebill 

Greetings from McAfee!!!

This is legitimate and your in safe hands. Please click on below link whenever your required support from McAfee for McAfee products. 

Support Toll Free: 1866 622 3911

Chat Support: Contact Us

Regards

Ganesh Raju R

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