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Acela
Level 7
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Message 1091 of 1,143

Re: McSvHost.exe causes error on Shutdown

Given that the manual fix blocks future updates, I have decided not to use it but wait for the corrective update...........if it ever arrives.

My virus scan is updated daily but my security center is still at build 194 and my personal firewall is still at build 131. I cannot understand why it is taking Mcafee so long to get security center 195 and personal firewall 135 distributed to customers - I live in the United States.

Re: McSvHost.exe causes error on Shutdown

Actually it is a good idea that when you reinstall you install from the AU servers as they get the fixes 1st up.

Will ask the powers that be re US servers and build 194 in our Monday call

Mullie
Level 7
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Message 1093 of 1,143

Re: McSvHost.exe causes error on Shutdown

how do you force it over to the Aus server.

I am concerned that if it takes this long to do the upgrade how long will it take if a major virus gets out to update us with a fix ?? or are we just always going to be weeks behind all the time. also how is the jump from 131 to 135 ??

angie2601
Level 7
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Message 1094 of 1,143

Re: McSvHost.exe causes error on Shutdown

My Firewall is still on 131 but the security center is at 195. Somer kindly put the test fix on my machine so is it worth doing what Rowdy 11/9/10 & Peacekeeper  (11/9/10) suggested as the test fix does not update firewall or wait  ?

I may need Somer's assistance again if possible.

Thanks

Angelina

rowdy
Level 7
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Message 1095 of 1,143

Re: McSvHost.exe causes error on Shutdown

Peacekeeper, I have now removed the manual fix from both of

my machines and was able to manually update the firewall to

135 on both machines. Both seem to be running just fine with

no shutdown or other noticeable errors.  I do think the manual

fix was blocking the firewall from updating. Thanks for the help.

Mullie
Level 7
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Message 1096 of 1,143

Re: McSvHost.exe causes error on Shutdown

Taken out the fix rebooted checked for updates and nothing still stuck on 131 saying I have the latest update now confused ??

rowdy
Level 7
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Message 1097 of 1,143

Re: McSvHost.exe causes error on Shutdown

I suggest to give it a little time. One of my machines took the new

update right after i removed the fix and updated. The other took a

couple of tries and it too updated. If you followed what i did then

it will update. Patience

Re: McSvHost.exe causes error on Shutdown

Yes appears manual fix is causing issues though no update to firewall since 131. te 135 was the files I hear.

Angie wll ask somer to help you update if you feel you need assistance.

To get aussie server you need to uninstall mcafee via the MCPR removal tool and then reboot and connect to http://home.mcafee.com/Default.aspx?culture=EN-AU

ie go to www.mcafee.com and choose australia at top page. Enter your account and reinstall.

Message was edited by: Peacekeeper on 13/09/10 8:04:55 AM
Deepu_S
Level 10
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Message 1099 of 1,143

Re: McSvHost.exe causes error on Shutdown

Summary

A software update has been released and is being distributed in phases. Until your computer is updated, the following solution might resolve your problem.

Problem

Description
Some McAfee users have reported an error with the McSvcHost service when shutting down their computer. The error is seen for a few seconds, then shutdown continues normally.

NOTE: No data is lost or damaged by this error.

Solution

Step 1 - Disable Access Protection
  1. Double-click the M icon in your taskbar.
  2. Click Navigation.
  3. Select General Settings and Alerts.
  4. Open the Access Protection drawer.
  5. Deselect Use Access Protection.
  6. Close SecurityCenter.
Step 2 - Empty the Hackerwatch Data folder

  1. Navigate to the following folder:

    Windows XP: C:\Documents and Settings\All Users\Application Data\McAfee\HackerWatch\data
    Windows Vista / 7: C:\ProgramData\McAfee\HackerWatch\Data

  2. Delete all the files inside the Data folder.
  3. Restart your computer.
Step 3 - Enable Access Protection
  1. Double-click the M icon in your taskbar.
  2. Click Navigation.
  3. Select General Settings and Alerts.
  4. Open the Access Protection drawer.
  5. Select Use Access Protection.
  6. Close SecurityCenter.

Deepu.

Re: McSvHost.exe causes error on Shutdown

That is an old fix it also only fixs 1 cause of the issue. Many tried it back 1000 pages or so and did not have success. Best to wait for the update the issue is minor and fixed.

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