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jmckee
Level 10
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Message 1061 of 1,143

Re: McSvHost.exe causes error on Shutdown

Looks like there is still something causing the error that was not fixed in the update. About a day or so after the update came down I got the shutdown error. That was about 2.5 weeks ago. Just last night , again the error appeared at shutdown.

mcscotty57
Level 9
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Message 1062 of 1,143

Re: McSvHost.exe causes error on Shutdown

After updated to Security Center version 10.5.195, VirusScan 14.5 and Firewall 11.5.135, few days ago, the shutdown error seems to be fixed.

Good work! 

Re: McSvHost.exe causes error on Shutdown

Was there an update just before it?

nsquire
Level 7
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Message 1064 of 1,143

Re: McSvHost.exe causes error on Shutdown

@peacekeeper

When a program is uninstalled, it's obvious that a rollback facility is mandatory just in case the reinstall fails.

Anyway, originally I got McAfee free from Acer (2 years ago) which is not in the list.

Meanwhile I have renewed subscriptions twice and who should I contact now?

Acer?? McAfee was for free so they don't bother.

Regards

Re: McSvHost.exe causes error on Shutdown

The rollback option is on our wish list for 2011 version whether it makes it is anyone's guess. The other option is to have a sever that is kept on the old version that 1 can download it from. This is being considered.

Re your version when you renewed was this via acer and free? Where did you get you downloads from ie have you to download via acer web site or have you a mcafee logon/registration?

jmckee
Level 10
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Message 1066 of 1,143

Re: McSvHost.exe causes error on Shutdown

Yes. The daily DAT update took place when i logged on and the error message came when I eventually logged off.

Peacekeeper wrote:

Was there an update just before it?

nsquire
Level 7
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Message 1067 of 1,143

Re: McSvHost.exe causes error on Shutdown

@peacekeeper

I have a McAfee logon and registration. I've paid for the renewal.

Where does that leave me in terms of reinstalling?

Re: McSvHost.exe causes error on Shutdown

You logon and it will say what you have available to download

Re: McSvHost.exe causes error on Shutdown

What versions of Security centre and firewall is it showing. Also who did you get Mcafee from was it online/ box or supplied by an ISP etc? Also what Affid is it showing?

Wait for the next update shutdown (note if it occurs) and reboot and play around for a bit then shutdown and see if it comes back.

jmckee
Level 10
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Message 1070 of 1,143

Re: McSvHost.exe causes error on Shutdown

Security Center 10.5  build 10.5.195

Firewall 11.5  build 11.5.135

Affid is 0

The software came from the online site.

Peacekeeper wrote:

What versions of Security centre and firewall is it showing. Also who did you get Mcafee from was it online/ box or supplied by an ISP etc? Also what Affid is it showing?

Wait for the next update shutdown (note if it occurs) and reboot and play around for a bit then shutdown and see if it comes back.

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