We have begun rolling out a minor update to our products that should address the shutdown crashes that some people have been experiencing. The update will be automatic (and I believe will ask you to reboot, sorry).
I've been monitoring the incoming crash data and have yet to see one, but if anyone on the forums has received the update and could comment on their experience I would appreciate it.
To verify if you have the updated version, open McAfee Security Center, click "Navigation" at the top, and then "About". The version of McAfee Security Center should be 10.0.580
I installed the update. Restarted the computer. Checked the version. Saw that it had been updated following the update. Worked on the computer for awhile, then shut it down. SAME CRASH, SAME ERROR - NO CHANGE WHATSOEVER.
Yup, new version 10.0.580 just installed, then updated again. NOPE still has error. AND still has that anoying desk top icon that will not go away no matter how many times I delete it. Gosh, makes me want to use Norton instead. The 2009 version was A LOT better and and the menu was easier to use.
Download took place earlier, new version 10.0.580 in place. So far, no error on shutdown, but then I have IE8 and SP3 installed now.
As for the desktop icon, you won't get rid of it. It's a registry entry that puts it there and regedit will not allow me to change the value or to delete it.
We have two computers running McAfee and are getting the same message on one, now both, of them.
As well as the message after restarting the McAfee shortcut opens up displaying nothing, just a blank white box. So whether there is any anti virus working or not who knows, but I suspect not.
Up until two days ago the second computer was behaving ok, but now it doesn't load the first time only after a push on the reset button.
When McAfee displays correctly on the second go with this computer it shows version 10.0.580, and that one pc's on this network, not two, are protected. We are now starting to get the same error message on this machine as well at times.
I have winxp sp2 IE6. I want to upgrade to winXP sp3 IE7.
Did you have to disable any mcafee programs to upgrade, or did you upgrade with mcafee running.
Side note. mcafee version shows .580 and no error shutoff message last night, I will see what happens tonight.Message was edited by: TEAMSAINT on 4/16/10 8:48:04 PM CDT
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