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ConorD62
Level 12
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Message 1 of 5

McAfee no longer on desktop.

I created another thread because this problem has nothing to do with the other one I had.

I was away from my computer and when I came back 'mcupdshm.dll' had crashed and forced McAfee to close, after this happened, the McAfee Total Protection is no longer on my desktop but I can access it from the Start menu or the toolbar.

Now there is just a blank space where it was, it's really digging on my OCD.

Any help would be appreciated.

4 Replies

Re: McAfee no longer on desktop.

Have you tried rebooting?    Then perhaps run the MVT http://mvt.mcafee.com/ see if that fixes things.

Hayton
Reliable Contributor
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Message 3 of 5

Re: McAfee no longer on desktop.

I found a mcsync log which is relevant to this. mcsync enumerates everything on the desktop, and is responsible for removing and re-establishing the McAfee desktop shortcut. This is another manifestation of a problem in the mcsync code, perhaps.

ConorD62
Level 12
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Message 4 of 5

Re: McAfee no longer on desktop.

Rebooting didn't fix it, but dragging the Total Protection icon from the programs list and putting on the desktop worked.

Re: McAfee no longer on desktop.

Let us know it it goes again. Conor remind us what your OS is please.

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