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juneandrews
Former Member
Message 1 of 15

McAfee Total Protection

I keep getting the same error message over and over - "Real time scanning is off."  I click on "Turn on" and it turns on for a mega second then reverts to the alert again.  What the heck????

14 Replies
ConorD62
Former Member
Message 2 of 15

Re: McAfee Total Protection

Hi JuneAndrews,


Real time scanner could be turned off due to various reasons like ;

  • A Incomplete update to the software
  • Conflict with any different security scanner
  • Inproper installed files.
  • Malware infection

Have you by any chance done a system restore recently?

Thanks and Good Luck.
juneandrews
Former Member
Message 3 of 15

Re: McAfee Total Protection

I have not done a system restore.  I woke up this morning, turned on the computer, and got the error message.  No new peripheral devices, no new software, the last scan came up clean. So......

juneandrews
Former Member
Message 4 of 15

Re: McAfee Total Protection

What do you know - just clicked on "Turn on" again for about the 15th time and now it is staying on.  Thanks - fixed now I guess/hope.

ConorD62
Former Member
Message 5 of 15

Re: McAfee Total Protection

Hi,


That's good,


If it happens again, post back.


nothappy
Former Member
Message 6 of 15

Re: McAfee Total Protection

hey,

The same thing keeps on happening to me and I dont know what to do.

Please help.

ConorD62
Former Member
Message 7 of 15

Re: McAfee Total Protection

Hi Nothappy,


Please go to: http://mvt.mcafee.com


And run MVT please.


Thanks.


nothappy
Former Member
Message 8 of 15

Re: McAfee Total Protection

it didn't work

ConorD62
Former Member
Message 9 of 15

Re: McAfee Total Protection

Hi,


What do you mean it didn't work,


Can you give more information?


Thanks.


nothappy
Former Member
Message 10 of 15

Re: McAfee Total Protection

It says its fixed all problems but the real time scanning still is not working.

When going into the diagnostic log it says that 1 process is incorrect and not running.

c:/program files/mcafee/siteadvisor/mcsacore.exe

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