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leah
Contributor
Message 1 of 2

Firewall trouble

If I reboot my computer my Mcafee firewall will stay on for about 30 min and then shut itself off for no reason. If I try to turn it back on it will immediately shut off again. I have only had Mcafee installed on this computer and it has been working fine since I bought it last year until the last few weeks. As far as I know it does not have any viruses (ran a scan on it today and came back with nothing) and as far as I know all of the updates are up to date. Please help thanks. 

1 Reply
knsingh
McAfee Retired
McAfee Retired
Message 2 of 2

Re: Firewall trouble

Hi

Try to run the tool MVT (McAfee Virtua Technician) .

Link :  mvt.mcafee.com

Check for third party antiovirus softwares installed in computer , If yes Unistall them.

Try to reinstall McAfee , Find the article on how to unistall and reinstall in the below article

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=CS41013

Regards,

Kriz

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