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False positive on our product

We are getting Artemis!...-type detections on every build of our installer. They are obviously false positives as the installer does not contain any malware or adware functionality. Our executables follow clean guidelines and we try to keep a good reputation among AV products.

Can you review the detection and update AV database?

UDL Client is a video/audio downloader. The installer is written in Delphi. It requires elevation, as it writes files to ProgramFiles(x86) and creates a key in HKLM/Software. The installer does not use AV/sandbox evasion techniques and does not collect personal information. I can provide more technical details if you need.

The installer is available at https://unidownloader.com/latest. You may also look at an example VT report.

 

Best regards,

Alex Mishin.

1 Reply

Re: False positive on our product

Hi @UniDLTeam 

Thanks for contacting McAfee.

Please follow the instructions in the below article to whitelist the application.

How to submit your company's software to be considered for whitelisting

Thanks,
Karthikeyan J

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