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Emails From PayPal All Of The Sudden "Hanging Up"

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I had this same problem with all emails in Outlook 2007 a year or two ago, so I finally had to turn off all my email protection.  Everything has been fine since I turned everything off.

Now, as of last week after an automatic re-boot (don't know if it was MS or McAfee) now all of my emails from PayPal literally lock up and I get the MS Outlook shows "(not responding)".  It locks up (or possibly is scanning on the backside) for up to a minute or so...unacceptable.  No other emails have this issue - only the PayPal emails.  Here is an example:

"sendmail@paypal.com; on behalf of; Director@mountain.org" - it must be the sendmail@paypal.com that is the issue since that's the only consistent address and all the others are individual customers.

Why is this happening all of the sudden?  Why is it just that one scenario (PayPal)?  How do I fix it...I already have everything shut off?

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Re: Emails From PayPal All Of The Sudden "Hanging Up"

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I found out this is a PayPal issue from a bad template.  PayPal and Microsoft are aware of it and it should go away once PayPal fixes it...which is supposed to be today.

Here's the full description: http://www.slipstick.com/problems/outlook-web-bugs-and-paypal-messages-hang/

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3 Replies

Re: Emails From PayPal All Of The Sudden "Hanging Up"

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This wont be a firewall issue but rather VirusScan > Real-time protection > Email attachments or Anti-Spam, although the latter would simply throw them into another folder, or even SiteAdvisor which has suddenly started over-reacting to any web page with Google Adsense Ads (reported).

So I think VirusScan may be to blame here but have moved this topic to the general SecurityCenter area for now.

You may want to take advantage of the currently free telephone Technical Support linked through Useful Links at tthe top of this page.

Message was edited by: Ex_Brit on 17/10/11 10:34:12 EDT AM

Re: Emails From PayPal All Of The Sudden "Hanging Up"

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I found out this is a PayPal issue from a bad template.  PayPal and Microsoft are aware of it and it should go away once PayPal fixes it...which is supposed to be today.

Here's the full description: http://www.slipstick.com/problems/outlook-web-bugs-and-paypal-messages-hang/

Re: Emails From PayPal All Of The Sudden "Hanging Up"

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That's good to know, thanks for pointing it out.  I also added a bit about SiteAdvisor to my post above as that has been over-reacting recently.  Anyway, at least in this case a soluttion is on the way.

All the best.

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