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Artimon_Digital
Contributor
Message 1 of 2

Domain black listed (false positive ?)

Dear McAfee team,

We have an issue with the website linked to the domain https://theshapeshift.be, that has been reported as fishing. We checked everything and we do not understand at all...

Here's the list of what we've done these two last days :
- Restore a backup of the website using ManageWP
- Running security check with iTheme, Wordfence, Malcare (McAfee) and Sucuri : nothing found
- Updating CMS, Theme and plugins
- Re-install wordpress manually via FTP
- Changing the password of the only admin account in the CMS
- Check Digital Ocean (host provider) : nothing in the logs files
- Contacting DNS Belgiums teams that told us to contact you
- Check all the URLs of the DNS Belgium notification : not a single one is really present on the website
- Check virustotal.com : 8 engines says the website is malicious, phishing, or malware

Could you please take a look to this topic and let us know if this could ba a "false positive" or if we can do anything to solve the problem ?

Many thanks in advance for your help,

Erwan Douarinou
Artimon Digital

1 Reply
karthikeyan_J
McAfee Retired
McAfee Retired
Message 2 of 2

Re: Domain black listed (false positive ?)

Hi @Artimon_Digital,

We have submitted a request regarding this issue. These requests will be addressed within an average of 3-5 business days 

Your Ticket ID is '#2208205'

Thanks,

Karthikeyan J

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