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kevmil
Level 7
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Message 1 of 5

DMSetup problems

I have uninstalled my virus scan subscription and old protection plus subcription to get rid of the nuisance pop ups and cannot know reinstal the virus element.

Your techies suggested I instal in safe mode but this failed to work. The mcpr.exe doesnt not work also.

Please help.

Thanks

Kevan
4 Replies
x-brookz
Level 9
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Message 2 of 5

RE: DMSetup problems

What error message do you see when you run MCPR?
kevmil
Level 7
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Message 3 of 5

RE: DMSetup problems

No error messages. It seems to download OK (size same as indicatedin orig) but just does not respond or open once on desktop. Sam as the DMsetup download.

Have run virtual techn and deleted Mcafee files as far as I know.

Thx
vinod_r2
Level 11
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Message 4 of 5

RE: DMSetup problems



Please try this tool and try after that.
kevmil
Level 7
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Message 5 of 5

RE: DMSetup problems

Ran that but no change. Also ran Virtual Techn and no diff. should I post a log file up here? If so how do I get it.

If I cant resolve this soon I need a refund so i can get something else.
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