Hi, I was wondering if I could get a little help here! Centurylink has dropped Norton as their antivirus service and has opted for McAfee. It is called "Centurylink Security by McAfee". There are about 12 McAfee processes running but I can't find a control panel or anything to adjust the settings. There is one application in my programs list (called Centurylink Security by McAfee) but when I select it it does nothing. It also installed a Chrome extension. But still no adjustments there. Any help would b e kindly appreciated. I am running Windows 7 64x.
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i would like to ask if your problem has been solved in the meantime ?
myself not familiar with Norton but when you removed Norton from your PC , did you use the tool Norton Remove and Install ?
and when Norton Family or Norton VPN was installed that these must be first deleted in Wndows 7 before using the tool above mentioned ?.........
it seems McAfee has not been installed properly and maybe a renstall is worth a try
to do so you can use this link;
use method 1 first and do a reboot than use method 2 and do a reboot and do the new install mentioned in posting no.2 by siddharth
hope this will help ?
I am trying to reinstall centurylink security by McAfee on my computer. every time I try to reinstall I get the following error.
please restart your device so we can finish removing your McAfee software so we can install your new protection software.
I cannot get past this popup. I have rebooted several times, and I still get this error I have tried several of the instructions in this thread but I still get this same error. Any help will be appreciated.
yes I used the mcpr tool. I still have the issue where it says I have to reboot before it can install. I then reboot and try to reinstall and I get the same message to reboot
thanks for the update.
after browsing this community i came across the followng posting; there is a reply from a mod Madhan with steps you could try. if that does not work i would suggest contacting live support for assistance.
the posting i found;
i hope the steps that solved the problem can help you.
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