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boomercat09
Former Member
Message 1 of 2
‎12-02-2009 07:51 AM

Anyone having trouble downloading Total Protection?

Have tried 6 times yesterday and once today to download Total Protection.  Had VirusScanPlus in the past, wanted to try something new.  Goes through all the downloading process until it tries to install.  Then it fails and asks to try downloading again or try the virtual technician.  Tried that--says it cleared up and download again.  Then, I repeat the process and still no go.  Help me please someone. What am I doing wrong??

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1 Reply
Dinz
Former Member
Message 2 of 2
‎12-02-2009 08:51 AM

Re: Anyone having trouble downloading Total Protection?

Hi,

Your computer would be still having remnants of the old mcafee software,
May I know your computer’s operating system and your internet browser (firefox or internet explorer), so that I could provide you some more inputs.

Note:Moving this thread to security center

Regards,
Dinesh K
McAfee Online Community Moderator

on 12/2/09 9:54 AM
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