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Former Member
Message 1 of 2

virus scan icon keeps spinning/ verify subscription

My virus scan icon is spinning for a lon g long time. Is it working? I'm not as computer savy as some of the people on this site but I have the same problems. tonight a different one came up It said I needed to verify my backup and restore subscription which it always says and tonight it said I also neede to verify my total protection 2009 which it never did before. it seems these problems are getting worse and it looks like the techs can't help.I'm about ready to give up and move to another product
1 Reply
Former Member
Message 2 of 2

RE: virus scan icon keeps spinning/ verify subscription

Please confirm the following ;
What is your operating system ?
What is the type of internet connection (DSL , Cable . .)?
Do you have any other antivirus software installed ?
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