Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Message 1 of 3

security centre wont fix a problem

on the protection staus it says that my computer is not fully protected. when i try to resolve this problem by clicking on fix then it does not fix the problem. The things that need fixing are the computer & files and the E-mail and IM. what do i need to do to fix them?:confused:
2 Replies
Former Member
Message 2 of 3

RE: security centre wont fix a problem

I also got the "your computer is not protected" message last week. Each time I would use the "fix it" option, all would be good. Had this scenario happen several times daily. I did the online chat with the McAfee techs and they said it was caused by a recent update. Was asked to identify my DAT version and then was told that the next update (in 6 hours ) would have the fix.

Been a week or so and all is good??

If you haven't already, try doing an update. You'll have to re-boot when it's finished.
Contributor III
Message 3 of 3

RE: security centre wont fix a problem

There must be a more detailed messages than just this. Does it say that the DAT (virus signature) files are out of date?
What you could try is to completely uninstall and reinstall the McAfee software. For detailed steps see this document: How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products ...
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community